Real Estate Marketing & Ops Executive

About Minas Code:

Minas Code is a dynamic and growing organization in the IT sector. We are committed to excellence, innovation, and integrity. We're currently seeking an a creative and detail-oriented Marketing & Ops Executive to join our partner's team, to help steer their operations in the Real Estate and Rentals space.

Partner Company Overview

We’re a small, hands-on real estate team managing both short-term and long-term rental properties in the US. Every day is different, and we’re looking for someone who’s flexible, proactive, and ready to jump in to help the team and grow our presence.

Website: yournextrentals.com

Key Responsibilities

I. Marketing & Brand Development (50% Focus)

The assistant is expected to be social media savvy and a key driver of our brand growth and listing visibility.

• Social Media & Content Strategy: Lead the effort to grow our social media presence (Instagram, TikTok, etc.), including consistent posting, active audience engagement, and brainstorming creative ideas to attract new tenants and guests.
• Campaign Execution: Assist in creating compelling content (visuals, copy, short-form video), running focused marketing campaigns (paid and organic), and tracking results across all online platforms.
• Brand Enhancement: Develop and maintain a consistent, professional brand voice online that enhances our appeal to both short-term guests (vacation rentals) and long-term tenants (residential leases).
• Listing Optimization: Assist with managing and optimizing listing content, photography, and descriptions for all properties across platforms like Airbnb, Booking.com, and internal websites to maximize conversion rates.

II. Operations & Property Management Support (50% Focus)

This role provides essential, hands-on support for the team's property management and customer success functions.

• Guest/Tenant Communication & Success: Serve as a friendly and professional primary point of contact for communicating with guests and tenants via email, text, and platforms, addressing inquiries, and ensuring a positive, high-quality experience (customer success).
• Maintenance Coordination: Support the daily operations of our rental properties by fielding maintenance requests, coordinating necessary vendor and service calls, and tracking resolution timelines.
• Scheduling & Onboarding: Help manage team and vendor schedules. Coordinate with the team on the smooth onboarding of new tenants, ensuring all paperwork and necessary communications (keys, entry codes, welcome packs) are executed.
• Booking Data Management: Manage and update key operational data, including tracking booking details, tenant records, property status, and financial summaries on spreadsheets and internal management systems.

Who We're Looking For

We are seeking an organized, proactive, and highly flexible individual who is eager to wear different hats.

• Core Skills:
  • Organized and Proactive: Comfortable handling multiple tasks and demonstrating strong organizational skills and attention to detail.
  • Social Media Expert: Social media savvy is a must. You should know how to create effective posts, foster engagement, and help grow our brand online.
  • Professional Communicator: Exceptional written and verbal communication skills.
  • Flexibility: Willing to wear different hats across operations, marketing, and customer support.
• Bonus Qualifications:
  • Familiarity with short-term rental platforms like Airbnb, Booking.com, and other property management tools is a plus.

Position Details

• Hours: Eastern Standard Time (EST) with flexibility.
• Availability: Must be available to assist during weekends when needed for urgent operational support or critical posting needs.